ERM standards

Making Sense of ERM Standards in a Volatile and Dynamic Environment

When we are new to something, our natural tendency is to seek out well-established, reputable sources for guidance. As a yummy example, once upon a time, I decided I wanted to make my own homemade chocolate chip cookies. My first step was to refer to the recipe on the back of the bag of Nestle-brand…
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Performance-Focused Risk Management: Tying It All Together

Today’s article is a reprint of the last of four guest editorials originally published in The Demotech Difference, a journal targeting small- to midsize property and casualty insurance companies. The first three articles in the series delved into the foundations of building a performance-focused risk management process, specifically the importance of culture, identifying the company’s…
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risk owners

3 Steps to Ensuring Risk Owners Ultimately Fulfill Their Obligations

It’s all too common…we ask someone to help with something just to be disappointed later. It’s frustrating…believe me I know. When it comes to managing risks and opportunities, we assign an “owner” to manage the day-to-day and ensure someone is responsible for the risk (and oversee the mitigation activities). As I discuss in this article…
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Auditing your BCP and DR Program – Just How Resilient is your Organization?

This week’s article was provided by long-time auditor and IT expert Dan Swanson. See: Auditing your BCP and DR Program – Just How Resilient is your Organization? Why would I be sharing an article on business continuity planning (BCP) and disaster recovery (DR) you may ask? When companies were forced to abruptly shift to remote…
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29 Biases and Traps that Prevent Good Decision-Making

It seems like bias is everywhere in our world… Some bias is healthy and normal. We may have a bias for or against a certain sports team or those of us who are parents will naturally be biased toward our children. But when it comes to decision-making in our organizations, bias can lead to putting…
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technology risk

Is Technology Risk Bigger Than “Cyber” Risk?

It’s not an earth-shattering thing to say that news of hacks, data breaches, and other technology hiccups has grown exponentially in recent years. Between January and September 2019, 7.9 billion records were exposed, marking a 33% increase from the same period in 2018. A few of last year’s data breaches include: An error in pharmacy…
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Will Inflation be a Gray-Rhino in 2021?

Soon after COVID-19 began affecting the U.S. last March, I spotted a brief article on LinkedIn from Hans Læssøe explaining how the pandemic was not a “black swan” event as some were saying but rather a “gray-rhino.” As you may know, a “black swan” is an unforeseen, improbable event, be it positive or negative, which…
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Top 21 Risk Management (…and Other) Resources for 2021

Happy New Year!! As of this writing, the year 2020 is officially in the rearview mirror. Suffice it to say that between the COVID pandemic, a contentious election year here in the U.S., a record-breaking hurricane season, and other challenges, we are all glad to bid the past year farewell. Personally, the year had its…
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Building the Better Insurance Consumer for 2021

With the upcoming Christmas holiday, we’re hastily working to wrap up (literally!!) a few loose ends, so this week’s post is a little different… I recently had the pleasure of appearing on the Florida Insurance Roundup podcast to discuss the qualities both consumers and industry professionals must have in order to get the most out…
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visual aids

Harnessing the Power of Visual Aids to Prompt Robust Risk Conversations

There’s a good chance – 65% in fact – that you are a visual learner. I personally put myself in this category. Rather than reading text or listening to instructions, I always perform better and remember more through visual aids, especially on a subject I’m not familiar with. Numerous research studies back up my personal…
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