root cause analysis

One Fatal Error of KRIs and How to Avoid It

If you were to ask what constitutes a well-rounded, mature ERM program that delivers strategic value to the organization, many would say robust key risk indicators (KRIs) would certainly be at or near the top of the list. Writing in the book Enterprise Risk Management: Today’s Leading Research and Best Practices for Tomorrow’s Executives, Deloitte…
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Asserting the Answer – A Common Pitfall of Effective Problem Solving

You know what they say about assumptions, right? One particular quote from one of my favorite action movies, the Steven Seagal classic Under Siege 2: Dark Territory comes to mind, but it’s not appropriate to repeat here. Instead, we’ll turn to the brilliant Albert Einstein who is quoted as once saying… Assumptions are made and…
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