reputation risk

Using an ERM Assessment Process to Understand Vendor Risks

Every organization – even my boutique consulting firm – has vendors who provide a range of products or services. These can include things as simple as Internet services and office supplies to data storage, software, and raw materials to manufacture a product, and more. Any disruptions with a vendor will inevitably spill over and impact…
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The Board’s Role in Risk Oversight and Why It’s Important

A majority of articles here on the blog focus on the process of ERM for anyone involved in their organization’s strategy-setting and day-to-day operations. While learning about processes like risk identification, assessment, and reporting is important, there are other risk-related activities in the organization that are equally important, namely the oversight of risk by the…
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When Organizational Culture Fails….

Podcast: Play in new window | DownloadA recent Business Insider article on Uber’s self-driving car incident goes in-depth into the culture of the company. Uber has been going through changes for over a year, beginning with the CEO being fired in 2017 amid charges of sexual harassment claims throughout the company. Uber has been focused…
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GDPR Compliance Exposes Huge Interdependencies within Organizations

Now that some of the heat has died down on this topic, I thought it would be a good time to discuss observations about GDPR from an ERM perspective. Last month, the General Data Privacy Regulation from the EU was a hot topic. You undoubtedly received emails from your subscriptions and apps explaining that new…
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Crisis communications

Crisis Communications: Protecting and Saving Reputations Everywhere!

An Interview with Evan Bloom of Fortress Strategic Communications Communication is critical to the success of an organization – especially during a crisis. How well an organization communicates can help or hurt any reputation. I have previously written about how organizations can better understand their reputation risk; one of those methods is to analyze your…
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