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Three Ways to Reduce Organizational Change Risk

Organizational change is something we experience and hear about all the time. Don’t you get tired of change? Goodness knows, I do! How many times has an organizational change, like a merger, acquisition, internal reorganization, or market expansion, not succeeded? Too many times to count. In fact, a CEB 2016 Workforce Change survey showed that…
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Practical Steps for Preparing and Responding to Risk Events

Everyone’s afraid of something. Most people seem to be afraid of normal things, like clowns, spiders, or public speaking. But for risk managers, our greatest fear is that all of our hard work will be for nothing. The risks we worked so hard to identify, assess, and report—the known and the unknown, the black swans…
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4 Ways ERM Can Add Value During the Project Lifecycle

A Risky Upgrade  Sometimes the simple projects are the ones that carry the most risk. A few years ago, a large organization undertook a project to upgrade  its HR software. Since the upgrade was to be handled as part of a renewal of an existing contract, the Sponsor and executives considered it a necessary project…
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3 Best Practices for Factoring Risk into Your Strategic Planning Process

No one enjoys strategic planning exercises. They conjure images of a stuffy room filled with executives in dark suits, stacks of paper strewn across the table, and whiteboards covered in scribble. Even in the most collaborative organizations, each executive represents his own department as he vies for the few dollars set aside for yearly projects.…
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Top 5 ERM Insights Posts You Need to Read Today

It’s hard to believe it’s been close to 9 months since I launched the ERM Insights by Carol blog. I hope you’ve been enjoying the content as much as I’ve enjoyed putting it out there. If this is your first time visiting the blog, welcome! I also want to say thank you to all of…
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5 Critical Steps to Cultivating a Positive Risk Culture

Your company keeps experiencing negative events like vendor(s) not keeping their commitments, product changes that weren’t received well, or people leaving the company in droves because they feel like their job has no meaning or they are not valued. Management doesn’t understand why these events keep happening much less how to address them; they just…
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Enterprise Risk Management as a Strategic Tool for Companies

I previously wrote an article referencing the latest report from the Enterprise Risk Management (ERM) Initiative at North Carolina State University, in partnership with the American Institute of Certified Public Accountants (AICPA).  Their 8th State of Risk Oversight report provides an overview of ERM practices for a variety of industries. Although the previous article was…
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Recent Southwest and Delta Outages Expose Huge Technology Risks

Just in the last month, two of the country’s largest airlines experienced massive technology outages that reverberated throughout their entire operation(s) during the peak summer travel season. The first outage occurred on July 20 when a computer meltdown led to the grounding of Southwest flights over a 3-day period. Although flights could land, the computer…
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