current events

Coronavirus Response Not Always About Minimizing Harm

Unless you have been living under a rock for the last couple of months, you have undoubtedly heard about COVID-19, a new type of coronavirus. In a daily report from the World Health Organization for March 9th, there are close to 110,000 reported cases worldwide. Sadly, the virus has claimed the lives of just over…
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Will the Wells Fargo Settlement Actually Result in Change?

In some of my prior articles on reputation and positive risk culture, I’ve sometimes referred to the ongoing Wells Fargo saga. From 2002 until coming to light in 2016, the company engaged in a variety of fraudulent activities. Unrealistic sales targets aggressively pushed by leadership led many employees to create thousands of bogus accounts. The…
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Are Top Risk Reports Really Helpful to Organizations?

As we enter a new year (…and a new decade), it’s always a good idea to take a step back to see what may impact organizations in the year ahead. Every fall, NC State’s ERM Initiative, in partnership with Protiviti, surveys C-suite executives and Boards across a variety of industries to gauge what they see…
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ERM at Thanksgiving – An Illustration of Risk Management in Action

It’s Thanksgiving week in the U.S. – the air is crisp, Fall colors abound, and there is a palatable excitement as we enter the year-end holiday season. This week’s holiday provides a great opportunity to reconnect with family and old friends and take stock of what we’re grateful for. On occasion, I like to take…
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ERM Now Formally a Factor in Credit Ratings Issued by Top Agency

Credit ratings for banks, insurance companies and publicly-traded companies are issued by one of three agencies – Standard & Poor’s (S&P), Moody’s or Fitch. Together, these firms account for 95% of credit ratings issued in the world. Although each of these firms evaluates a company’s ability to handle risks to the enterprise in one way…
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ERM Insights around the Web – Year End Edition

As we close out 2016, I first want to say thank you to the readers of my ERM Insights website. While it’s only in the beginning stages, I’ve been heartened by the response I’ve seen so far. My plan is to dramatically expand ERMInsightsbyCarol.com in the year ahead to help companies of all industries and…
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Recent Southwest and Delta Outages Expose Huge Technology Risks

Just in the last month, two of the country’s largest airlines experienced massive technology outages that reverberated throughout their entire operation(s) during the peak summer travel season. The first outage occurred on July 20 when a computer meltdown led to the grounding of Southwest flights over a 3-day period. Although flights could land, the computer…
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