business resiliency

Does the Southwest Meltdown Prove ERM Haters Correct?

Most of the time, flight delays and cancellations are just an inconvenience for a small number of people. That cannot be said about the recent “meltdown” of Southwest Airlines’ operations over the Christmas 2022 holiday. While the intense winter weather gripping the U.S. affected all airlines, the impact to Southwest was especially severe with close…
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The 12 Days of ERM Christmas

Without a doubt, one of my family’s favorite holidays is Christmas. Part of the fun, especially for our son, is seeing what “Santa” brought, but most importantly, we treasure the spirit of peace and goodwill the season brings. And after what seemed to be a never-ending warm spell, the weather is expected to be good…
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Don’t Let Goals and Initiatives Be Blindsided by External Events

As the end of the year draws near, I think we’d all agree that while it wasn’t without its challenges, this year also wasn’t quite as turbulent as the previous two. While a lot of people are juggling company parties, shopping for friends and family, and special activities for the kids, most companies are putting…
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3 Underlying Components to Building a Successful Strategic Plan

Today’s business environment is nothing like I’ve seen at any other time in my life. Based on the various commentary out there, I suspect you can say the same. This turmoil is precisely why a proactive strategic plan is so crucial. This is also why I’m taken aback to know that many companies either have…
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Multi-Decade High Inflation Creates Both Risks and Opportunities

Back at the beginning of 2021, I explored the gathering storm clouds of inflation and whether it was going to become an issue for businesses and individuals in the year ahead. Very few were talking about it at the time, but signs were percolating that price inflation was indeed going to increase – the question…
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International Consultant Offers Insights for Helping Companies Improve Resiliency

Earlier in November 2021, I published a quick primer on the fundamentals of business resiliency… Extending on this topic, I am delighted to present the following interview with renowned risk and resilience consultant Gareth Byatt. Besides his firm, Risk Insight Consulting, where he helps companies across a variety of industries and locations, Gareth is also…
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5 Questions for Understanding the Fundamentals of Business Resiliency

One of our most treasured possessions on our property here in northern Florida are all the beautiful live oak trees with the one pictured above being the largest of them all. Although they can cause allergies in some people when they begin budding new leaves in the spring, residents and visitors alike treasure these trees…
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