Does the Southwest Meltdown Prove ERM Haters Correct?

Most of the time, flight delays and cancellations are just an inconvenience for a small number of people. That cannot be said about the recent “meltdown” of Southwest Airlines’ operations over the Christmas 2022 holiday. While the intense winter weather gripping the U.S. affected all airlines, the impact to Southwest was especially severe with close…
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ERM at Thanksgiving – An Illustration of Risk Management in Action

On occasion, I like to take some of the concepts we risk professionals think about in our jobs and apply them to different personal situations…take some of the same concepts we use when working with executives to develop corporate strategy and manage risks or uncertainty around that strategy. It’s Thanksgiving week in the U.S. –…
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Multi-Decade High Inflation Creates Both Risks and Opportunities

Back at the beginning of 2021, I explored the gathering storm clouds of inflation and whether it was going to become an issue for businesses and individuals in the year ahead. Very few were talking about it at the time, but signs were percolating that price inflation was indeed going to increase – the question…
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Strategic Planning vs. Annual Planning: How ERM Can be Engaged and Add Value

What is the difference between strategic planning and annual planning? Here is my way of separating the two concepts: Strategic Planning is when an organization’s leadership discusses and formally plans out the future of the organization. What goals do they have regarding market share, revenue, and customer satisfaction? With the speed of change over the…
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6 Steps to Setting up Your Business Continuity Program

You know what it’s like – the first couple of days back from a vacation are always the worst. You have mountains of emails and projects to get caught up on, among other things. Compounding this problem are any new projects that your company leadership so graciously decided to throw in your lap while you…
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4 Critical Actions for Successful ERM Program

4 Critical Things Organizations Must Do to Ensure an ERM Program’s Success

Congratulations! Your organization has determined that it needs to implement an ERM program. You’ve done all the research on the standards to use for establishing a governance structure, and you’ve committed to your board that the top risks to your business will be identified and managed. Unfortunately, this beginning is the easiest part.  Like any…
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